The impact of digital technologies on humanity is amazing, but people still can't call themselves well-versed in modern technologies. This problem should be tackled, and various online resources do everything to explain how different tech things work and why they are necessary. Some of the topics they touch may not be discussed on social media or press. Therefore, the existence of Public Tech Views and the like is a must. We can say exactly that youth is aware of all new developments and technologies. They know how to buy powerpoint presentations online and solve any academic problems without much trouble. Modern people adjust to modern reality and do it successfully. They no longer consider studying in college difficult because professional academic assistance is available 24/7. It's okay to face challenges while studying, and asking someone more experienced to help you solve them can't be wrong. Students don't just buy tasks — they get a chance to understand a complicated topic and find out how to write this or that paper.

Do smart cities need smart people?

Cities. Gleaming high rise office blocks, centres of technology and industry, and trade hubs. But more importantly, home to millions of people worldwide. Cities are vital ecosystems, consisting of far more than the bricks and mortar that make the buildings. So why is it only recently that city design has begun to be about people? Smart cities allow us to… Read more →

Financing smart city solutions

Smart cities hold out the lure of sustainability and innovative technological solutions to large, previously intractable problems. But such opportunities do not come cheaply. Some of them, such as smart lighting, can be funded from the savings  made in changing technology. But other, larger projects represent much bigger risks, and it has proven hard to persuade investors that  the returns… Read more →

UIDAI – the biggest ID project in the world

The UK government has made much of its new ‘verify’ site, part of the government as a platform approach. This site will allow UK citizens to verify their identity whenever they come into contact with any government department. It will be used for many purposes, ranging from tax returns to driving licences and vehicle excise duty. Pulling together information from multiple… Read more →

Smart city lighting is becoming a reality

Smart Cities are a growing phenomenon, with cities around the world vying for supremacy. But for all the hype, it can sometimes seem as if physical changes are a long time coming. So it’s good to read about some very concrete developments that will bring smart city lighting a lot closer to many of us. Smart city lighting: the idea… Read more →

Next Century Cities

We’ve heard and written a lot about smart cities in recent years. They are cities which are hugely interconnected, harnessing technology to improve the lives of those who live in them. But at the same time as smart cities are developing around the globe, there are still cities, even in the US, where not everyone has access to reliable high-speed… Read more →

The global Smart City market: what’s it worth?

There has been much written about Smart Cities, but the field is quite light on definitions and on quantifying the opportunity that they represent. A recent study has identified that the global Smart City market is likely to be worth a cumulative $1.56 trillion by 2020. Smart is the New Green The Frost and Sullivan report suggests that Smart Cities are… Read more →

Cognicity: the city of the future, realised today

Where Barcelona leads, London is keen to follow. It’s not often that you’ll read those words, but in smart city terms, it’s true. Barcelona is widely recognised as a pioneer of the Smart Cities movement. And now the Canary Wharf Group has set up a challenge called the Cognicity Challenge, which is designed to redress the balance in London’s favour. Or… Read more →

The importance of agility in the public sector

Mario Devargas, former CIO for a police force and a large council, talked at the recent IP Expo about the challenges of moving to an agile culture in the public sector. He suggested that this was vital to deliver the holy grail of ‘more for less’. A traditional environment, changing rapidly Perhaps more than most organisations, the public sector is… Read more →

Sense of place: shaping the future of the public sector

Data almost always has some geographical element tied to it, whether it’s polling figures, or population or crime statistics. So surely geospatial analysis should be transforming public services? A new report by Deloitte, X no longer marks the spot, suggests that there is so much data available that organisations are struggling to mine its full potential, and that more sophisticated analysis… Read more →

Government as a platform

At IP EXPO this week we heard Liam Maxwell, the UK Government’s CTO, discuss the way in which government digital services have been transformed. It’s a pattern which is being studied carefully by local and national governments around the world because it offers potential for huge improvements for users alongside big cost savings. “Revolution not evolution” Government departments had all… Read more →

Should smart cities be sharing cities?

Smart Cities are springing up all over the globe, especially in the southern hemisphere. India is building new cities full of technology to house its ever-growing population. But some commentators are starting to question the premise of smart cities. Technology vs people Julian Agyeman, a professor of urban and environmental policy and planning at Tufts University, Medford, MA, has written… Read more →

Will we be seeing more private planned cities?

Palava, near Mumbai in India, is unlike most other cities. For a start, it’s a new city, and it’s been carefully designed. Most cities across the globe have grown up over time, and large chunks of them have happened more or less by chance. There are a few exceptions – Paris springs to mind – but as a rule, cities,… Read more →

How Glasgow’s smart city investments play out in the games

As the Commonwealth Games get under way in Glasgow this week, visitors to the city should note not just the sporting venues, but also the work that’s happening through Glasgow’s Smart City initiatives. Glasgow has taken advantage of the opportunities available from the EU and from hosting the Games to ensure that there is a lasting legacy for the people… Read more →

Social media in the public sector

We’ve written before about the impact on the public sector of the fact that consumers are getting more demanding. We are all more used to being able to research online before buying, engage with our favourite brands and build relationships, and communicate instantly, and this affects how we approach public services, from cities through healthcare to policing. But are public services… Read more →

Cities need data. Big Data.

More than 50% of the world’s population now lives in cities. And to accommodate their growing populations, cities are growing ever larger. But with increasing pressure on budgets, funds for city administration is not growing alongside the population. This means cities need to get smarter in order to meet the needs of their populations. And one of the ways that… Read more →

Open Data Institute

As part of Global Transparency Week, the Open Data Institute (ODI) held its first annual summit at the end of October 2013. We’ve written previously about the way in which cities are starting to work with open data, so it was interesting to see this initiative on a more global scale. What is the Open Data Institute? The ODI was founded… Read more →

How Romania has used the ECDL to accelerate public sector ICT

We’ve discussed some of the challenges of central government in terms of ICT, for example, how cloud is changing the mechanics of government. Another article mentioned the view of Peter Madden, chief executive of Future Cities Catapult, that cities do not necessarily have the staff with the skills to use the data that they collect. We were therefore interested to… Read more →

Cloud computing takes off in central government

We’ve written before about a number of cities across the globe moving to cloud computing systems for their public administration. However, central government has perhaps seemed a little more reluctant to commit to cloud computing. But no longer. Like its local counterparts, central government has many good reasons for moving to cloud-based systems. There are the economic benefits of running… Read more →

Joint development of public e-services in Sweden

Are electronic services in public administration a case of putting ‘lipstick on a pig’, or can they genuinely improve operational efficiency and delivery of services? It’s a question which Swedish cities asked themselves before considering any work on e-services. They concluded that business process analysis suggested that there was a place for ICT solutions in public services, which will come… Read more →

The quest for resilience in cities

Most of us are familiar with the concept of Smart Cities, and their potential. But are smart cities automatically resilient? We caught up with Giampiero Nanni of Symantec to understand what’s driving concerns about resilience, and why he has authored a report to draw attention to remedies. Resilience by design Over 50% of the world’s population now live in cities…. Read more →

Transforming service delivery with cloud based information hub

One of the biggest challenges for local government administrators is the integration of services provided by different agencies to create better experiences for citizens. With continuing budget pressure, the need to integrate is also driven by mandate to increase efficiency. Three technology trends have the potential to underpin a better way of delivering local government services. Mobility – access to… Read more →

City administration technology trends survey

It is an exciting time to be part of a city administration team. The proliferation of technologies across the social, mobile, analytics and cloud(SMAC) spectrum means more services can be delivered in exciting new ways. However, the pace of change means evaluating appropriate technology needs to be also done in different ways. Relying on months long procurement processes can lead… Read more →

Cities need to prepare for more demanding customers

A recent report published by the Department for Business, Innovation and Skills, makes some familiar points and some new ones, many of which are pertinent to cities across the world. For example, the size of the global market for smart systems for transport, energy, healthcare, waste and water has been estimated by Arup, the global consultancy company, to have the… Read more →

Online Open Government

Does ‘online open government’ sound like a tautology or, worse, a myth? As private citizens, we have embraced the way that the internet can empower us as consumers of goods from private companies. Now we’re starting to demand the same thing from the public sector. And slowly but surely, the public sector is starting to respond. In an age of… Read more →

Event review – TEDCity2.0

TEDCity2.0 was a day-long event which took place on 20th September 2013. It brought together people interested in the future of cities, including urban planners, politicians, architects and city dwellers, and invited them to open their minds. The curators of the event, Courtney Martin and John Cary, explained in a blog article that they wanted to involve both the ‘usual… Read more →

Smart Cities: a progress report building on Bilbao

In November 2005, a World Summit of Local Authorities on the Information Society was held in Bilbao. Part of a UN-led process, it emerged from the idea that access to information and communication technology is a basic right. The Bilbao summit brought together more than 2000 local authorities, as organisations well-placed to understand and help provide for the needs of… Read more →

The Inevitable tension between organic and planned growth

Most CIOs will relate to the tension between user demand-driven technology deployment, and top-down implementation based on best practices or regulatory requirements. Cities are no different. We’ve written before about the future of cities, about smart cities such as Seoul and how technology is enabling better city administration. And each time, there is a tension between what the city plans,… Read more →

Will the Internet of Things(IoT) drive greater sustainability?

We believe that one of the most interesting ideas emerging from discussions about sustainable cities is the idea of citizen-generated apps, ones that individuals or companies have created to do interesting things or provide useful information in cities. And why is this especially interesting? Because it’s driven by users and because it harnesses the ‘internet of things’ to improve sustainability…. Read more →

Changing the mechanics of government

We’ve been writing recently about how both central and local government is starting to use cloud computing more effectively. Many of you have also been asking about how this new architecture could potentially speed up the release of new services. So it was really good to come across this video by Mark Foden. Mark is a change management consultant who… Read more →

Seoul leads again

Seoul recently topped our ranking of tech-enabled cities, and we’re not the first to give it that status. It has been top of the UN’s e-Government Survey since 2003, and is generally agreed to be one of the most ‘tech-savvy’ cities in the world. But what is it doing which is so special? Seoul is one of a growing group… Read more →

Project review: ranking intelligent communities

Intelligent communities? An odd term perhaps, but one which is becoming increasingly relevant, particularly in this digitally-driven age. An intelligent community is one which is taking active steps to embrace the challenge of the broadband economy. One which is technically geared to using fast-evolving communications technologies to the benefit of local businesses, individuals and the environment. One which gains an… Read more →

The future is cities

The future lies in cities. There are very few people who would argue with that, not least because there wouldn’t be room for all of us without cities! But cities are often seen as a problem. TED Global has curated a series of talks about the future of cities which make for interesting viewing. Tech industry expert Stewart Brand notes that… Read more →

20 Of The Best Cities In The World For Telecommuting

Why do telecommuting professionals choose to live in some of the most expensive cities in the world? The lovely people at cartridgesave compiled the top 20 back in 2008. The method behind compilation of this particular list is not clear, but it does broadly support our numbers of where the largest pools of telecommuters reside. In summary: San Francisco Austin… Read more →

Seoul tops our ranking of tech-enabled cities

Over the past six months, we have been gathering data on how cities and towns around the world use information and communications technology to improve the quality of life for their residents. This research and analysis is an ongoing process. However, it is possible to pause every quarter and view progress. Our model looks an ten distinct factors: information shared… Read more →

The Web Index and the challenge of censorship

It’s by no means an easy task, which is perhaps why it has taken until now for the World Wide Web Foundation established in 2009, to produce its first ever global Web Index. The ambitious project –fittingly named Web Index 2012 – involves examining, over a five year period, the impact of the world wide web on 61 countries around… Read more →

Open source software maturity in public services

One of our key research objectives is to open a dialogue with government and business policy makers and software managers in order to explore the pace of adoption of open source software (OSS). The nature of OSS means that it is difficult to form a macro view and to compare a country’s progress with others. An important contribution to the… Read more →

Open source is ready for prime time. Are government IT policies?

As we discuss open source policy with a number of government officials, a remarkable pattern is emerging. Misunderstanding about open source persists. Often we found the need to pare back to basics. Simply put open source software is software that confers on users the ability to run, distribute, study and modify for any purpose. It is a collaborative software development… Read more →

European Government is Failing to Effectively Utilise OSS

A report published in October 2011 by the London School of Economics for the UK Government examines the TCO of Open Source for Government, but also examines the wider drivers and opportunities. Graham Taylor previewed this report. Open Source in Government / Graham Taylor from Open World Forum

The Four Commandments of Cities

Eduardo Paes, the mayor of the city of Rio de Janeiro, believes that mayors really can change the world. In a TED talk in 2012, he set out his view that cities are great places to live, but he suggests that they can become even better. So what are his lessons for creating the city of the future? There are four… Read more →

Law enforcement must keep up with social media tactics

Throughout 2012 police forces around the world have started embracing social media to mostly positive effect. In Seattle for example, the police force have a crime blog of happenings within the city featuring CCTV footage of crimes in progress with links and phone numbers for contacting the police if any visitors to the site spot’s the suspects on the blog…. Read more →

Connected City Index

Most discussions about IT in government have revolved around the big issues, usually impacting federal government. We believe the scope for digitisation at local level is greater.

Does WordPress for cities re-align the benchmark?

Last November, WordPress launched as the one-stop solution to start a site for cities or other municipal bodies. The toolkit includes starter content that automatically create the pages most commonly needed on city websites, such as Parks & Recreation, City Hall, and Law Enforcement, and add them to the main menu. The best part? The starter level is free…. Read more →

The challenge of censorship

It’s by no means an easy task, which is perhaps why it has taken until now for the World Wide Web Foundation established in 2009, to produce its first ever global Web Index. The ambitious project involves examining, over a five year period, the impact of the world wide web on 61 countries around the globe from super-developed nations such… Read more →

Award spotlight: Excellence in eGovernment

Australia’s Excellence in eGovernment Awards recognise the most outstanding initiatives in eGovernment across five ICT disciplines. Nominations are accepted for initiatives from all spheres of government across Australia, Federal, State & Territory and Local Government. The 2012 category award winner for overall excellence in eGovernment was the Bureau of Meteorology for their Next Generation Forecast and Warning System Project. The… Read more →

What’s next for e-government?

We are looking for 100 government practitioners to join our panel to provide feedback on research priorities. In return for your time and insights, we will make available our research for your teams’ use. Faced with budget constraints, governments at all levels are taking a hard look at how services can be delivered more cost-effectively. PublicTechViews is a research driven… Read more →

Why public sector line managers need to understand APIs

Conversations with public sector line managers over the past few weeks have highlighted the huge persistent gap between agencies that have embraced nimble IT systems and the rest. In particular, opportunities to create more effective information for their teams and their customers are being missed because the power of APIs have not been understood. So discovering this video providing an… Read more →

What do public agencies expect from cloud computing?

Cloud technology constitutes a change in computing and knowledge management, with hosted IT services delivered on a shared, internet-based platform.The real value of this type of environment is the ability to use that platform to combine data access and exchange with access to low-cost computing and applications to provide efficiency and flexibility. Agencies are starting to embrace cloud, but what… Read more →

Spotlight on Code for America

We are big fans of TEDTalks. If you have not visited the site, it works like a clearinghouse for free knowledge and ideas from some of the world’s most inspired thinkers. TED itself is a not-for-profit organisation started in 1984 as a conference to bring together people from the spheres of technology, entertainment and design to share ideas. Since then… Read more →

2012 Global Cities Index and Emerging Cities Outlook

The backbone of our research and analysis is the Digital City Index. As part of our market scans, we often come across rankings of cities. Some are particularly noteworthy, such as the A.T. Kearney’s Global Cities Index. It ranks metropolitan areas according to 25 metrics across five dimensions: • Business activity is measured by headquarters of major global corporations, locations… Read more →

Award spotlight: KLISS

Kansas Legislative Information System and Services was the recipient of the 2012 NASCIO Award for Open Government in their annual State IT Recognition awards. KLISS was developed by Propylon in partnership between the executive and legislative branches of the Kansas Government involving a complete overhaul of the Legislature’s IT systems. “One Gov” put citizens at the heart of the application,… Read more →

“We’re not going to fix government until we fix citizenship”

Watching saved TED talks is now among the most productive things on can do when travelling. The 10-minute capsules are perfect for when you are at the gate before it opens, and during flights. Today, I caught up with the remarkable Jennifer Pahlka‘s talk on the work being done by Code for America fellows. It is as inspiring as it… Read more →

WEF Global Competiveness Report

As we start constructing our ranking of public sector productivity gains, existing analyses of the relative importance of countries are useful. An important resource available is the Global Competitiveness Report of 2011-2012 produced by the World Economic Forum (WEF). We will be adding the efficiency enhancer ratings from this report to our computations.